Refund & Cancellation Policy

1. Scope

This policy applies to fees paid directly to Iman Tech Solutions for access to the Simple Invoicing application ("Service"). It does not apply to payments your customers make to your business through the Service — those transactions are between you and your customer, and any refund for them is your responsibility.

2. Subscription cancellation

You may request cancellation of your subscription at any time by contacting us. Cancellation will take effect at the end of the current billing cycle, and access to the Service will continue until that date.

3. Refund eligibility

• Duplicate or erroneous charges are eligible for a full refund.
• If the Service is unavailable due to an issue on our end for an extended period, a pro-rated refund or credit may be issued for the affected period.
• Fees for the period already used are generally non-refundable, except where required by law.
• Refunds are not provided for partial use of a billing cycle when cancellation is initiated by you, unless otherwise agreed in writing.

4. How to request a refund

Send a refund request to info@imantechsolutions.com with your account details and the reason for the request. We aim to acknowledge requests within 2 business days.

5. Refund processing time

Approved refunds are processed to the original payment method within 5–7 business days. The time for the amount to reflect in your account may vary depending on your bank or payment provider.

6. Contact us

Iman Tech Solutions
10-3-282/2/2, Humayun Nagar, Hyderabad - 500028, Telangana, India
Email: info@imantechsolutions.com · Phone: +91 99859 49506